App / Slots
457b collects only the information needed to run your account, process transactions through Upay and Bank Transfer, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and what you can do about it — access depends on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — name, contact information and the payment method you choose, whether that is Upay or Bank Transfer. We also record transaction history tied to your account wallet so that deposits and withdrawals can be matched accurately. Device and session data — browser type, IP address, and interaction logs — are held to detect irregular activity and maintain session continuity on mobile. We do not sell your personal information to third parties for marketing. Where we share data with payment processors, it is limited to what those processors need to complete your transaction; no surplus data passes to them. Cookie data helps us remember your session state and language preference; you can manage cookie behaviour through your browser settings at any time. Data related to your account is retained for as long as your account remains active and for any period required by the applicable legal or regulatory framework in your eligible region. Deleting your account triggers a review of what is retained versus what can be purged under those same obligations. If you have questions about a specific data category, the support route in this policy is the right place to start.
This policy covers data generated through your 457b account, the lobby, and the payment flows you use here. It does not extend to third-party sites linked from our pages, and it does not govern how independent payment networks handle data on their own infrastructure. Understanding the boundary helps you know who to contact when a question arises.
All data collected when you log in, update account details or verify your wallet falls within this policy. This includes login events, session duration and any identity fields you complete during account setup.
Deposits and withdrawals processed through Upay or Bank Transfer generate records held under this policy on our side. The payment network's own data handling is governed by that network's terms, not ours.
Browsing behaviour within the 457b lobby — which game categories you open, how long you spend on a page — is logged as session data under this policy and used only for service continuity and security purposes.
Links or embedded content from outside 457b are outside our policy scope. Once you leave our domain, the privacy terms of the destination apply. We cannot accept responsibility for external data practices.
Your account gives you several practical controls over the data we hold. You can review the personal details stored against your profile by opening the account settings page and checking each field shown there. If any detail is incorrect — a contact number, a name spelling, a linked payment method — you can correct it directly in the settings fields or raise a request through our support route if the field is locked. Requesting a copy of the data we hold is handled through the support contact listed in this policy; we will respond within the timeframe required by the applicable rules in your eligible region. You may also ask us to delete your account and associated data; we will do so subject to any retention obligations that apply under local law. None of these rights are automatic in every jurisdiction — availability depends on your local law and eligible region.
Open account settings to see the personal details and transaction history stored against your profile. Fields shown there reflect what we currently hold.
Edit unlocked fields directly in settings. For locked fields such as your registered name, contact support with the correction and we will process it through our standard verification path.
Write to the support address in this policy to request a summary of the data we hold. We respond subject to the timeframe set by applicable rules in your eligible region.
Account deletion requests are handled through support. We action what can be purged and retain only what local law or our regulatory obligations require us to keep.
If a question about your data cannot be answered by reading this policy, use one of the contact routes below. We respond through the channel you use and do not redirect privacy questions to an automated queue. Availability depends on the published routes shown on the site.
Send your privacy question or data request to the support email address published in the site's contact section. Include your registered account identifier so we can locate the right records.
Open the chat widget from any page inside your authenticated account session. Describe your privacy question and the agent will either resolve it directly or escalate it to the account team.
For routine corrections — contact details, linked payment method updates — the account settings page is the fastest route. Changes take effect once verified through the confirmation step shown in the interface.
We apply consistent practices across account data, payment records, cookies and session logs to keep the information we hold accurate and limited to what is actually needed. Each area below reflects how we handle it in practice.
We use cookies to hold your session token, language preference and lobby navigation state. No advertising cookies are set by us. You can clear or block cookies through your browser settings; doing so may require you to log in again on your next visit.
Account credentials are stored in hashed form and never held as plain text. If you suspect your account has been accessed without your permission, use the password reset path shown on the login page and then contact support through the email route.
We keep your account data for as long as the account is active. Once you request deletion, we review what can be purged against any obligations imposed by the legal or regulatory framework applicable in your region. Retention periods vary by data type.
When this policy changes, the updated version is published at this URL. Continuing to use your account after a change is posted means the updated terms apply to your data from that point forward. Check this page if you want to review the current version.
These are the questions we hear most often about data, account records and your rights under this policy. If your question is not here, the support contact routes above are open.
We collect the details you submit during registration — name, contact information and any identity verification fields shown in the account setup flow. We also record device and session data for security. We do not collect information beyond what the account and payment processes require.
When you make a deposit or withdrawal, we pass only the transaction data needed to complete that transfer to the relevant payment processor. No surplus personal data is shared. Each processor handles that limited data under its own terms, which sit outside this policy.
Open account settings from the main menu when you are logged in. Most fields — contact details, linked payment method — can be edited directly. For fields that are locked, contact support through the email route and we will process the correction after verification.
Active accounts retain data for the life of the account. After deletion, we review each data category against local legal and regulatory obligations for your eligible region. Some records must be held for a defined period; others are purged promptly. Contact support if you want detail on a specific category.
Yes. Send a written request to the support email address published in the site's contact section, including your account identifier. We will compile the relevant records and respond within the timeframe required by the applicable rules in your eligible region. Availability depends on local law.
We action the deletion and purge what we are not legally required to retain. Records tied to financial transactions may be kept for the period mandated by applicable rules in your region. We confirm what has been deleted and what is retained when we process your request.